Nirvana Health Products | MVMNT LMTD | Stevia Liquid Vanilla 50ml

Nirvana Health Products | Stevia Liquid Vanilla

Regular price $15.95
/
Tax included.

Size
  • + Highest quality 100% natural Stevia sweetener

    + Delicious flavours to choose from

    + Less than 1/2 calorie per serve – boost flavour not calories!

    + Manufactured and packed in Australia by an Australian owned company

    + ACO Certified Organically grown, extracted and processed Stevia

    *MADE WITH AUSTRALIAN CERTIFIED ORGANIC STEVIA*

    Featuring Australian Certified Organic Stevia Extract, Nirvana Organics® Liquid Stevia Flavours are sure to tantalize the taste buds.

    Boost flavour without boosting calories – Just a few drops of flavour from Nirvana Organics® Liquid Stevia Flavours will provide that extra flavour and sweetness without the extra calories or sugar to all your favourite food and drinks! Sweeten up your morning coffee, tea, healthy fruit smoothies, milkshakes, yoghurt and delicious desserts with indulgent flavours to choose from!

CLICK HERE to access our Returns Portal:


We do also kindly ask, that MVMNT be notified of any returned goods so we can keep track of inventory - whether it be via online chat, email, instagram etc

Thank you for your cooperation, we appreciate it!

At MVMNT LMTD, your satisfaction is our first priority. It is absolutely important to us that you are happy with your purchase!

We want your shopping experience to be fun, efficient and smooth as possible... just how it should be!

Please note, MVMNT strictly have a no refund, exchange only policy. Upon checkout, this policy is stated and advised to the customer. By proceeding with a purchase, the customer has agreed to our policy.

All exchanges are promised to be made worry free!

For any returned item, MVMNT will happily provide you with a full in store Credit Note (please note, shipping costs are non refundable). Credit notes are issued to the email you provided in your original order. The credit note will be issued in the form of a gift card which can be used to purchase a replacement. 

Please note, we do not hold items.

We ask you return your item(s) within 14 days of receiving.

IMPORTANT TIPS

Before removing tags, packaging etc. please inspect your item upon receiving. Shop with confidence that quality inspections undergo before despatch your item.

If there is the unfortunate case of a fault, please email MVMNT ASAP to figure out a solution. Customers have 30 days from receiving to report any faults or the matter can not be resolved.

You are entitled to exchange providing that the product is returned to us:
  • Undamaged and in its original condition (if in a slip - please return item in original packaging!)
  • Not purchased on SALE - all final sale Items cannot be returned. Any Final Sale Items which are returned will be refused upon delivery and returned to sender (customer is responsible for return postage)
  • Tags (if any - some brands e.g. ABS2B contain no tags) are attached
  • No animal fur is on clothing e.g. cat & dog hair or human hair
  • Item is returned within in our policy time frame
  • There are no obvious signs of the product been used, worn or washed!
  • Absolutely no returns accepted on items returned to us with stains/makeup/tan marks etc. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by MVMNT.
Please note, MVMNT do not accept the responsibility for customer sent returns; all return shipping costs need to be covered by the customer. It is strongly advised that when shipping back to MVMNT, customers should use a trackable service and retain proof of postage.

More information is below...

Number Of Days To Return Items

Firstly, MVMNT LMTD must be contacted within 14 of your delivery date with reasons for return. 

For all international orders, we grant 21 business days. If the number of days have gone by since your purchase, unfortunately we can’t offer you the option to exchange your item.

Faulty Items

All products undergo quality inspection before dispatch for faults or damage. The likelihood of receiving damaged or faulty goods is highly unlikely. We do kindly ask you review your items upon receiving.

However, if this is the case. Please contact MVMNT ASAP and we will figure out a solution!

All products purchased from MVMNT are covered by a 30 day warranty from the date of purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear & tear, natural breakdown of colours and material through time, exposure or extensive use.

Non Returnable Goods


GENERAL

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

GIFT CARDS

*Gift Cards are non-refundable.

  • Store credits are issued with a code that will be emailed to your email address associated with the order.

SUPPLEMENTS

Please note, we do not accept opened or used supplements. We do not hold responsibility if you didn't like the taste or if the product is not working for you.

CLOTHING

Please note, due to the delicacy of materials such as mesh, tulle or transparent waistbands - these products are not eligible for return/exchanges.

Sock are also an item that we can not have returned due to hygiene issues.

Please note, any Sale items can NOT be returned.

SWIMWEAR

For Safety/Hygiene purposes, please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.

How To Complete Your Return

To complete your return, and ensure it is a quick and smooth process, we ask you abide by the the following...

Please do not send your purchase back to the manufacturer. Send back to MVMNT LMTD.

Please access our Returns Ports HERE to complete your return.

Keep in mind the sender is responsible for the following...

  • Sender will be responsible for all return shipping costs
  • Return form must be attached
  • We must be contacted within your delivery time frame
  • Orders within Australia must be returned within 7 business days from delivery and 14 for all international orders.

Partial/Rejected Refunds

There are certain situations where only partial refunds are granted (if applicable)

  • Where products have obvious signs of use
  • Products have been or have attempted to be opened 
  • Products is not in its original condition

Here are some further clarifications...

Clothing
  • There must be no signs of clothing been worn, washed, smell (perfumes, deodorants etc.) stains (e.g. make up) and have full tags attached.
  • It must be returned in original sealed packaging which should be in its unused, seable condition
Supplements
  • MVMNT have non-refundable / returns policy on all supplements

Store Credits

All returns will automatically be issued an e-store Credit Note that will allow you to easily purchase an alternative item.

Please note, if your returned item is not returned under policy rules, we will notify you via email as to why your item was rejected and eligibility for an exchange. 

There is no expiry date on your in store credit and you can use at any time and it does not have to be used all at once!

Sale items

All Sale items can NOT be returned. 

Only regular priced items may be refunded for an exchange, unfortunately sale items are non 
exchangeable.  

Gifts

If the item was marked as a gift when purchased and shipped directly to you, please notify us whom the gift (name) was purchased under. If you wish to return your goods, as long as they are in perfect condition and received we will then issue you at gift card.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and they will find out about your return.

Where do I return my goods?

To return your purchase, please send back to:

MVMNT LMTD

905c La Trobe St

Delecombe

Victoria 3356

Please note, customers are to cover return shipping costs. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Also be aware and prepared for any custom or import taxes you may incur due to country laws. MVMNT LMTD will not be held liable for such payments.

Tracking

We strongly advise you consider using a trackable shipping service or purchasing shipping insurance when posting back your item. We don’t guarantee that we will receive your returned item.


Custom & Import Taxes

Please be aware, on receiving your exchange item, depending on your on your location there may be additional costs added by customs that will have to be paid on the receivers end. This will be due to country laws.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Also be aware and prepared for any custom or import taxes you may incur due to country laws. MVMNT LMTD will not be held liable for such payments.

When consumers do not have the right to return a product - Australian Consumer Law

Consumers do not have a right to return a product if they:

  • changed their mind and no longer want the product
  • ordered the wrong product
  • found the product cheaper elsewhere
  • found a better product elsewhere
  • were aware of the relevant fault before buying the product - for example, if the fault was written on the product's tag, or for online purchases, indicated in any photos or descriptions of the item online
  • damaged the product by misusing it - for example, if they dropped a mobile phone in the water
  • used the product for a long time and the problem is as a result of usual wear and tear.

Wear & Tear

Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging. Damage from wear and tear will not be covered.

No refund, exchange only Policy - Australian Consumer Law

In accordance with Australian Consumer Law, MVMNT are not required to offer you a refund for sizing, fit, change of mind, or returns. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

If you have a minor problem with a product, we can choose to give you a free repair instead of a replacement, or a store credit. When you have a major problem with a product, you have the right to ask for your choice of a replacement, store credit, or refund.  If we have misrepresented the product or provided an incorrect description, you have the right to ask for your choice of a replacement product, a store credit, or refund.

All returns must be received in their original condition, unworn, unwashed and with all tags and hygiene seals in tact (if applicable). Any goods or garments that have been damaged or altered from their original condition are not eligible for return.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

**PLEASE NOTE Australian postal services are experiencing COVID-19 SHIPPING & DISPATCH DELAYS. Please contact us shall you have any questions.**

Please note, shipping commences on business working days only - Monday - Friday.

Please do not be alarmed shall you receive MVMNT deliveries in seperate shipments - if you have any concerns - please contact us.

Furthermore, MVMNT are not legally obligated to refund or replace any lost, damaged, status of 'arrived' or stolen goods after they have been dispatched to courier companies used for distribution. We take special care to ensure your parcel is packed securely and sent safely from our warehouse. 

Please note, MVMNT are not accountable for any delays as it is out of our hands once sent.

If you have any further questions, queries or concerns about 'Shipping', please contact us.

CLICK & COLLECT

MVMNT LMTD are located in Ballarat, Victoria. At checkout we offer CLICK & COLLECT. You can place your order online and collect from store! MVMNT will contact you when you order is ready for collection. Our store address is 905 La Trobe St, Delacombe, VIC, 3356


SHIPPING ADDRESS and/or RE DELIVERY FEES

Please ensure all information provided during checkout is correct. All orders will be shipped to the provided shipping address.

Please note, MVMNT LMTD is not responsible for packages delivered to mistyped or invalid addresses. However, on the account that this may happen, the customer will be notified with a verification email regarding their redirected goods. Customers will have 72 hours to respond. Failure to reply in designated time frame will automatically result in order cancellation.

Please note that should the order be unable to be delivered to or left at the delivery address, a re-delivery fee will apply.

AUTHORITY TO LEAVE

Via some shipping carriers you may be able to select 'authority to leave' your  goods at the delivery address even if unattended. However, please note that neither MVMNT nor the carrier will be liable for loss or theft of the goods and the goods will be left at your risk. In addition, the carrier retains the discretion not to leave the goods unattended, including where the carrier deems it to be unsafe to do so.

WHEN WILL MY ORDER BE SENT?

Please read descriptions as some brands as they may ship during certain time frames.

We will endeavour to offer same day dispatch on orders (excluding pre order items, items that state otherwise or during busy sale periods e.g Black Friday Sales, COVID-19) placed before 3pm (AEST)! Same day dispatch takes place on business working days only - Monday - Friday.

***This excludes public holidays and any Australia Post holidays.

Please note, if you are a international guest we will dispatch your order ASAP. Please take into consideration time difference, organisation of courier picks ups etc.

Please be advised shipping does not move over the weekend and will resume the following business day, Monday.

DOMESTIC (Australian) SHIPPING

We use a variety of shipping couriers such as FastWay, Startrack and Australia Post.

Dispatch of all orders will be as soon as payment has cleared.

We provide FREE SHIPPING anywhere in Australia for orders over $100!!

FREE shipping will be sent via STANDARD post. If you would like EXPRESS shipping for your item(s), you will have the option to select at a charge at checkout.

MVMNT try and keep Australian shipping rates as cheap as possibly. Shipping is calculated by weight to ensure you are not paying for any dead weight in your package. Shipping costs within Australia are as follows:

Standard Shipping: 
  • Up to 500g - $6.95
  • 500g up to 1kg - $10.95
  • 1kg up to 3kg - $12.95
  • 3kg up to 5kg - $16.00

Express Shipping: 

  • Up to 500g - $9.50
  • 500g up to 1kg - $12.95
  • 1kg up to 3kg - $15.00
  • 3kg up to 5kg - $19.95

Express deliveries arrive usually between 1-3 business days.

Standard shipping should arrive between 7-10 business days. Delivery within Sydney and Melbourne Metro area is generally shorter with the majority of deliveries received within 2-3 business days. Please keep in mind if you live in remote or rural areas, shipping can take longer.
Expected delivery dates may vary during holiday seasons, depending on delivery volume of mail experienced through postal services.

We also ask you to keep in mind that postal services don't operate over the weekend. If an order is placed over the weekend, MVMNT will prepare your shipment then send it the next working business day. 

A notification will be sent to you once your order has been shipped. If you have not received your parcel within 10 business days from shipment, give your local Post Office a call (just to make sure it's not waiting there for collection).

If the parcel is not at the Post Office, you can email us at info@mvmntlmtd.com and we will get back to you as soon as possible!

INTERNATIONAL SHIPPING

PLEASE NOTE* Orders to Brazil have been blocked due to many fraudulent cases. 

We ship to over 200 countries WORLDWIDE!

MVMNT LMTD can only ships up to 2kg internationally (due to custom rules). If you order is larger than this, please contact us so we can arrange options and give you a quote for what you would like to purchase.

We use DHL or Australia Post as our shipping partner for international orders. If you wish to know which courier service will be used - please contact us. Dispatch of all orders will be as soon as payment has cleared. Dispatch of all orders will be as soon as payment has cleared. All parcels are provided with tracking.

Please see below your country zone and estimated time of delivery.

ZONE 1 | New Zealand

 

ZONE 2 | Asia Pacific

 

ZONE 3 | Western Europe

 

ZONE 4 | North America & Middle East

 

ZONE 5 | Rest of World

 

Please note,

  • Transit times quoted are in business days and exclude local public holidays.
  • Transit times quoted are estimates based on historial performance and are subject to changes without prior notice.
  • Any delay at the destination countries is beyond the control of postal services. Delivery to areas outside major cities, or where your item is dutiable or held at customs may take longer.

If you live in the following countries...

  • Oman
  • Qatar
  • Saudi Arabia
  • United Arab Emirates

Postal services will only deliver to PO BOX addresses and not street addresses. 

If you live in the United States, please ensure you enter your state of residence. 

Moreover, some international countries, duties and taxes are determined by the customs agency within the designated country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the designated country.

Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

Please be aware that international shipping expected delivery dates varies depending on the location.

Shipping dates may vary during holiday season, depending on volume of mail experience through postal service.

MY PARCEL HASN'T ARRIVED OR IS LATE?

Firstly, please tracking your parcel via the Australia post website:

https://auspost.com.au/parcels-mail/track.html#/track

You will find your tracking information in the shipping confirmation email from when your parcel was dispatched.

If you did not receive this email please ensure you either check your junk mail or ensure you are checking the correct email - the email you provided during checkout.

If things aren’t making sense in the tracking, we will be more than happy to assist! That being said, please note, due to restrictions with Australia Post, we can’t always lodge an enquiry or get instance answers. For an enquiry to be lodged parcels must be missing for a certain amount of days (differs depending on your location).

We understand it’s not ideal, but we have to abide by Australia Post’s rules, especially at busy times of the year like Christmas and Easter.

UNFORTUNATE EVENTS

MVMNT LMTD are not responsible for unfortunate events such as misplaced, lost or stolen packages, during time of transit. Under all circumstances all postal services used by MVMNT LMTD are responsible for all mail pieces that undergo postal delivery.

Please note, filing a claim does not guarantee the postal service company will compensate/reimburse you for your lost/stolen goods.

QUALITY CONTROL

We invite customers to shop with complete peace of mind. All goods are quality checked before dispatch! If there happens to be the unfortunate case of a fault good, please contact MVMNT LMTD immediately in order for us to figure out a solution. 

PRE ORDERS

Pre ordered items are delivered in accordance with the advertised delivery time frames. Please note, it is the customers free choice if they wish to commit to a pre order. MVMNT can not be blamed if the pre order does not arrive during the expected time frame. However, we will try our best wherever possible to ensure your package gets you ASAP.

MVMNT LMTD | Online Activewear + Supplements | Ballarat

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